Key Responsibilities

Administrative Support

• Greet and assist clients, visitors, and staff in a professional and welcoming manner.
• Answer phone calls, respond to emails, and manage general office communications.
• Perform data entry, filing, scanning, and record maintenance accurately and efficiently.
• Schedule client appointments, staff meetings, and maintain office calendars.
• Process incoming and outgoing mail, documents, and office correspondence.
• Maintain organized office systems and assist with administrative projects as assigned.
• Ensure office supplies are stocked and workspaces remain clean and organized.

Client and Team Support

• Provide excellent customer service to clients, families, and community members.
• Support staff with administrative tasks and coordination needs.
• Assist with maintaining accurate and confidential client records.
• Follow all Amana Care policies, procedures, and compliance standards.

Professional Responsibilities

• Maintain confidentiality and protect sensitive information at all times.
• Demonstrate professionalism, punctuality, and reliability.
• Work effectively both independently and as part of a team.
• Participate in trainings and meetings as required.
• Perform additional duties assigned by management.

Qualifications

• High school diploma or equivalent required.
• Associate degree or office administration training preferred.
• Previous office, receptionist, or administrative experience strongly preferred.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace.
• Excellent multitasking, organization, and time management abilities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Friendly, professional demeanor with strong attention to detail.