Key Responsibilities

Case Management Services

• Conduct comprehensive assessments to identify client strengths, needs, and goals.
• Develop and maintain individualized service plans based on client needs and preferences.
• Coordinate referrals to healthcare providers, mental health services, housing programs, employment resources, educational services, and community supports.
• Advocate for clients and assist them in navigating community systems and available resources.
• Conduct home visits, community outreach, and telehealth check-ins as required.
• Monitor client progress and update service plans as needed.
• Maintain accurate, timely, and confidential documentation in compliance with Amana Care policies and state regulations.
• Collaborate with families, providers, schools, and internal staff to ensure continuity of care.

Client Support and Coordination

• Build positive and supportive relationships with clients and families.
• Assist clients in accessing crisis support and emergency services when necessary.
• Promote client independence, self-advocacy, and goal achievement.
• Maintain current knowledge of community resources, treatment options, and support services.

Professional Responsibilities

• Participate in team meetings, supervision sessions, trainings, and professional development opportunities.
• Maintain professionalism, confidentiality, and ethical standards at all times.
• Demonstrate reliability, punctuality, and effective communication skills.
• Follow all Amana Care policies, procedures, and program guidelines.
• Perform additional duties assigned by leadership staff.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field required.
• MHRT/C certification required, particularly for those working with adults.
• Experience in case management, behavioral health, social services, or community support services preferred.
• Strong communication, organizational, advocacy, and problem-solving skills.
• Ability to work independently while managing a diverse caseload.
• Experience working with individuals facing mental health, developmental, or social challenges preferred.
• Proficiency in basic computer systems and electronic documentation.
• Reliable transportation, valid driver’s license, and proof of insurance required.
• Ability to pass required background checks.